Software fails.

Kestrel started at 3:11am, in the glow of six dashboards that all disagreed. The metrics said healthy. The logs said nothing. The customers said otherwise. Our founders spent four hours grepping across three vendors to find one bad deploy — a fix that took ninety seconds. The incident review had one action item nobody wrote down: this tooling is the incident. We built the thing we needed that night: every signal in one place, joined at ingest, queryable before the adrenaline fades. A kestrel hunts by hovering — perfectly still in a moving sky, seeing everything, striking once. That's the whole product strategy.